Terms of service

Terms of Service

Effective Date: April 10, 2025

By accessing or using the services of Olu’s African Market, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website, visiting our store, or making any purchases.

1. General Terms

Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our services.
Use of Services: You agree to use our services for lawful purposes and in accordance with all applicable local, state, and federal laws.
Account Creation: If you create an account with us, you agree to provide accurate, current, and complete information and to keep your account details secure.

2. Products and Pricing

Product Availability: All products are subject to availability. We reserve the right to discontinue or modify any product without notice.
Pricing: Prices for products and services are listed on our website or in-store. We may update these prices at any time, but the price at the time of your purchase will apply. Sales taxes and shipping costs (if applicable) will be added to the final amount during checkout.

3. Orders and Payment

Order Confirmation: After placing an order, you will receive an email or receipt confirming your purchase. This is not an acceptance of your order, but an acknowledgment that we have received it.
Payment Methods: We accept various payment methods, including credit and debit cards. All payments are processed securely.
Order Cancellations: Orders can be canceled within [insert time frame] of purchase. After that, cancellations may not be accepted. For assistance with cancellations, please contact us.

4. Shipping and Delivery

Shipping: If applicable, we offer delivery services for certain products. Shipping times and costs will be provided during checkout.
Damaged or Lost Items: If an item arrives damaged or is lost during shipping, please contact us immediately. We will assist in resolving the issue.

5. Returns and Refunds

Return Policy: We accept returns within [insert time frame] for products in new, unused condition. Some products may be non-returnable for hygiene or other reasons.
Refunds: If eligible for a refund, it will be processed to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

6. Privacy and Security

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Limitation of Liability

Olu’s African Market is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our services or products. We are not liable for any loss of data, loss of profit, or any other business loss arising from the use of our website or store.

8. Prohibited Activities

You agree not to:

Violate any laws, regulations, or the rights of others while using our services.
Engage in fraudulent, abusive, or illegal activities.
Use our website or services in a manner that could damage, disable, or impair our operations.

9. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. All changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our services after changes are made indicates your acceptance of the new terms.